Sales Support Specialist

Albion Fine Foods is a fast-growing wholesaler supplying some of the finest chefs across London & the South-East with ambient, chilled, and frozen produce.

Our people make our business, and we are experiencing significant growth; it’s an exciting time for like-minded individuals to join the Albion team who work hard, help each other out and have some fun along the way.

Our aim is to align our business needs with your professional development!

The role

The sales department is key in contributing to our success as we continue to grow and expand!

Reporting to the Sales Support Team Leaders you will be responsible for providing support to the account managers and responding to incoming work in the sales support inbox.

It is a fast-paced role, working independently and collaboratively as a team!

Key Details

Hours: 40 hours a week, 5 days a week, Mon-Fri

Location: Dartford, Crossways

Reporting to: Sales Support Team Leader

Salary: A competitive salary of £26,069 per annum

Key Responsibilities 

Some of your key responsibilities include:

· Responding to incoming work in the sales support inbox

· Supporting the sales team with new business enquires

· Opening new customer accounts

· Providing reports to account managers – via Excel

· Organising product samples

· Producing allergen and nutritional reports

· Providing specification sheets to customers

· Investigating repeat customer complaints, identifying and facilitating the best course of action for remedy

· Analysis of sales data

· Updating and maintaining our customer database

· Price changes

· Future Sales Planning

Key Requirements 

Previous experience in customer service and sales is desired, but not essential. Full training and support will be provided to the successful applicant.

· Computer literate – knowledge of Excel is essential

· Ability to manage workload under pressure

· Maintain focus and attention to detail

· Experience of working in customer service

· Strong problem-solving skills and capability to work independently

PLEASE SEND YOUR CV TO [email protected]