Customer Service and Order Processing (Sun - Thurs)

We are looking for a motivated and enthusiastic individual, with good communication skills, and ability to multi-task to join our daytime sales office. It’s an exciting time to join a fast growing, successful business, with a friendly can-do culture. If you have excellent customer service skills, you will be a great addition to our sales team!

You’ll be working 40 hours a week, Sunday - Thursday, between 8am-5pm. We are happy to consider flexible working arrangements, to be discussed at interview.

The sales team are the first point of contact for our customers via telephone and email. You will be answering calls from our customers enquiring about new products, chasing their deliveries for that day, or reporting any issues.

• Confident answering calls from customers, and dealing with customer queries
• Taking orders over the phone and via email, inputting them to the ordering system
• Multi-tasking and prioritising workloads efficiently
• Liaising with our drivers and warehouse team for delivery information

Role requirements

Previous experience in customer service is desired, but not essential. Full training and support  will be provided to the successful applicant.

• Great communication skills with both colleagues and customers
• Computer literate, including Microsoft Packages
• Team player, and able to work independently
• Full 1:1 training and ongoing support

In return you will receive

• A competitive salary of £24,972
• 26 days annual leave, increasing with length of service
• Free parking permit for town centre location
• Free uniform provided
• Excellent staff purchase scheme across our range of stock
• Access to our Employee Assistance Programme
• Regular social events

About us

We are a fast-growing fine food wholesaler supplying many of the finest chefs throughout London and the South East, chances are if you eat out you’ve eaten products supplied by us! Our people make our business, this is an excellent opportunity to join a group of like-minded individuals, who help each other out and have some fun along the way!

Our Mission – to provide chefs with great service, great produce and less hassle
Our Produce – we have over 4,000 products and a range that is always growing. We stock; dairy, frozen, dry goods chilled non-food and some quirky specialist items too
Our Fleet – We don’t use agency drivers so our clients will see the same regular faces doing the deliveries daily and we always aim to deliver at a time convenient to them.

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